Service Detail
Ship Agency
End-to-end ship agency support for port calls, vessel clearances, and on-ground coordination with authorities and stakeholders.
Scope Highlights
- Port call planning and pre-arrival documentation support
- Customs, immigration, and statutory clearance coordination
- Crew change, husbandry, and launch arrangement assistance
- Real-time updates with owners, operators, and charterers
Service Coverage
As full agency support or as an owner and charterer protecting agency, we handle core operational routines including essential vessel supplies, crew transfers, customs documentation, and waste declaration compliance.
We also coordinate clearances for platform jackets, modular structures, remotely operated vehicles (ROVs), air and sea diving equipment, pipes, and cables for project-linked calls and technical cargo movements.
Our port network experience helps us work efficiently with port authorities, customs offices, and ministries across ONGC, MOPNG, DGH, DG Shipping, and FODAG workflows tied to EPC, survey, cable-laying, diving, and warehousing operations.
Throughout each vessel call, our team keeps owners, operators, principals, and onboard stakeholders informed with practical status updates from arrival planning to final sailing formalities.
Operational Gallery
Vessel Types We Handle
- Tanker Vessels
- Dry Bulk Vessels
- Break Bulk Vessels
- Navy Vessels
- Drill Ships
- Research Vessels
- Pipe Laying Vessels
- Submersibles
- Passenger Vessels
- Heavy Lift Vessels (HLVs)
- Cable Laying Vessels
- Survey Vessels
- Diving Vessels
- Anchor Handling Tug Supply Vessels (AHTS)
- Supply Vessels
Husbandry Services
- Crew sign-on and sign-off coordination
- Meet and greet support for crew and visitors
- Safe transportation between jetty, hotel, and vessel
- Hotel booking and accommodation arrangements
- Shore pass arrangements
- Emergency medical assistance coordination
- Prepaid mobile calling card support for crew
Bunker Supply Support
- Supplier liaison for reliable fuel delivery windows
- Procurement coordination for quality and competitive bunker rates
- Risk and cost reduction through planned bunkering workflows
Spares Clearance & Delivery
- Supplier liaison for shipment readiness
- Import documentation guidance
- Customs clearance coordination
- On-board delivery of spares within port timelines
Maritime Training Support
We also support training-oriented requirements in collaboration with recognized institutes so marine professionals stay prepared for operational, technical, and compliance expectations.
- Safety training on emergency and shipboard response protocols
- Technical training aligned to modern maritime systems and equipment
- Regulatory compliance orientation for statutory requirements
- Leadership development for stronger onboard and shore-side decisions
FAQ
Frequently Asked Questions
What does your ship agency service cover during port calls?
We support pre-arrival planning, documentation, clearances, and local coordination so vessel calls are handled smoothly from arrival to departure.
Can you support project and offshore logistics requirements?
Yes. We assist with complex cargo and project-related port formalities through coordinated communication with relevant port and statutory stakeholders.
Need a fast response?